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Working Through Difficult Interactions

  • Quinte Sports & Wellness Centre 265 Cannifton Road Belleville, ON, K8N 4V8 Canada (map)

Managing Yourself While Leading Individuals & Teams

We all want a workplace free of difficult people and conversations, but we know conflict is inevitable. However, there is healthy and unhealthy conflict. Patrick Lencioni author of, “The Five Behaviors of a Cohesive Team”, asserts that one of the five behaviours is ‘engaging in healthy conflict’. If your goal is to create and sustain a culture of trust, respect and resiliency, then it’s a matter of learning and applying the soft skills to assist you and your team to have those conversations. Read more.

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